WE'RE CURRENTLY EXPERIENCING DELAYS DUE TO UNFORTUNATE FLOODING IN OUR NOTTING HILL STORE.  

*last updated 13/7 @ 10am GMT

 

DELIVERY

 Country
Cost
Notes
UK Standard £5 Estimated within 3-5 days
UK Express £10  Orders to be placed before 11am Monday - Friday
Europe £25
Estimated within 3-5 days
USA & Canada £25
Estimated within 5-7 days
ROW £30
Estimated within 10 days


Please note all orders placed on the weekends will be despatched on the Monday.

CLICK & COLLECT

A free service from our store in Notting Hill (We are currently unable to offer a click and collect service due to the current Covid-19 crisis)

LOCAL DELIVERY

A free service from our store in Notting Hill (We are currently unable to offer a click and collect service due to the current Covid-19 crisis)

INTERNATIONAL DELIVERY

Please be sure to enter your correct mobile number when prompted at the checkout as the courier service may need to contact you.

Please note, international deliveries may be subject to additional handling charges. Taxes and customs charges are the sole responsibility of the customer. These charges vary and are calculated and charged when your package reaches its destination country. Please contact your local customs office for details on how these charges are assessed and applied to your delivery.

RETURNS AND EXCHANGES

You are welcome to return any product, for any reason, within 14 days of the date you receive the items and we will be happy to exchange or refund them. We only ask that the items are in their original condition, unworn, with all labels intact and in the packaging they came in. (Briefs, swimming costumes and bikini bottoms should be tried on over underwear.)

Do note:
The original shipping costs will not be refunded unless the goods are faulty, in which case both the returns shipping and the original shipping costs will be refunded. Returns will not be accepted if items are soiled, and may be sent back to the customer.  Items purchased online should be returned online and cannot be returned at the store. 

HOW TO USE OUR FREE RETURNS SERVICE

For all UK returns, please print your free RETURNS LABEL here and attach this to the outside of your package. Then you can take your items to the local post office and send it back for free.

We recommend that you get a PROOF OF POSTAGE receipt and keep this until you receive an email confirmation that we have received the package and are processing your return. Delivery usually takes 4-6 working days.

If you are returning goods from outside the UK, please send them using a trackable service, obtaining a proof of postage. Bodas can't refund international duties. Please note that we are not liable for any refunds for items sent from outside the UK if proof of postage is not obtained.

We aim to process your exchange or refund within 7 working days of receiving the returned items. Refunds are made to the same card used to make the purchase. Please note, it may take 5-10 working days for the funds to appear in your account - this will vary from bank to bank. Your statutory rights remain unaffected.

SPECIAL INSTRUCTIONS

We ship products from Monday to Friday either to your home address or other address specified e.g. your work address. When placing your order, you also have the option to provide us with any special delivery instructions, e.g 'please leave next door if out'.

STOCK AVAILABILITY

Delivery times are dependent on us having all the items ordered in stock. Ordinarily we do not list items which we do not have in stock and to ensure complete customer satisfaction we check every order by hand to ensure we can meet delivery times Of course should an item not be available for immediate despatch then we will always contact you by email or telephone to seek your advice.